Knowledgebase FAQs



I cannot open or create emails, take quizzes, and/or join a chat room in my online course. What's wrong?

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Your online course learning management system (Blackboard) uses pop-up windows for quizzes, chat rooms, and when reading and creating email messages. You MUST disable pop-up blockers, in order to do these activities. If you are unable to open your email messages or cannot get a quiz to open, it is likely to be caused by a pop-up blocker. Please go to our Blackboard Tutorials website, in order to learn how to perform basic functions within the learning management system properly.



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