Knowledgebase FAQs



I registered for an online course, now what?

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All students will have access to their registered courses on the first day of classes at the beginning of each term they are registered for. When classes have begun, please click on the "Login" button that is located on either the top right-hand side of website or on the 'Ready to Login?' link, in order to access your online course(s). Your log in information will be as follows: 

  • Your username is your FIU Username. (Example: jdoe001)
  • Your password is your FIU Password.

If you forgot your FIU Username and password, please click here for more information. 

Starting May 15, 2016, the Division of IT here at FIU has established an account recovery process that will require your contact information (a cell phone number or secondary email address) in the event that you forget your password. By adding this contact information, you are further verifying your identity and adding an additional layer of security to your account. We strongly suggest setting up your account recovery cell phone number or secondary email address immediately. After completing this enrollment process, if you forget your password in the future, you will be prompted to enter this same phone number or email address.

For additional questions about your username and password, review the Division of IT Knowledge Base or contact LMS Help Support Services.



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